Connectivity table

The table below links the material topics to our key performance indicators, targets and performance.

In € million unless stated otherwise

Mission: We empower entrepreneurs to build a better world
Strategy: Be the preferred partner to invest in local prosperity

Material topics

Contributing to the SDGs

Key performance indicator

2019 performance

2019 target

2018 performance

Development impact through responsible investing

SDG 8

Total investment volume

2,857

2,905

2,637

 

Of which

   
 

For FMO's balance sheet

1,692

1,750

1,873

  

Public funds

297

195

135

 

SDG 17

Mobilized funds

868

960

629

 

SDG 10

Reducing inequalities investments (% of total volume)

28%

27%

36%

  

Dutch Business investments

47

100

30

Environmental footprint of FMO’s investments

SDG 13

Green investments (% of total volume)

34%

32%

36%

Promote ESG best practices

SDG 3, 5, 8, 10, 12, 13, 14, 15

ESG target performance (% risks managed)1

98%

90%

95%

Human rights

SDG 3, 5, 8, 10, 12, 13, 14, 15

Number of new admissible complaints received

0

 

1

 

Number of investments for which human rights were assessed during due diligence (all high E&S risk clients in portfolio)2

308

 

-

Transparency & accountability of FMO’s activities

n/a

Transparency Benchmark (latest score)

76%

 

191 points (out of 200; TB 2017)

Business integrity of FMO

n/a

Number of alleged employee-related integrity issues

2

 

0

  

Number of alleged client-related integrity issues reported to Compliance

21

 

26

  

Number of alleged client-related integrity issues closed by Compliance

9

 

18

Financial sustainability and risk appetite of FMO

n/a

Profit & Loss account

   
 

Operating income

330

370

297

  

Operating expenses

-130

 

-107

  

Impairments

-92

 

-23

  

Net profit

120

 

151

  

Underlying net profit

96

 

108

  

Balance sheet

   
  

Net loans

5,031

 

4,771

  

Equity investment portfolio (incl. associates)

2,165

 

1,797

  

Total assets

9,412

 

8,490

  

Shareholders' equity

3,127

 

2,984

  

Debentures & notes

5,808

 

5,140

  

Ratios at end of period

   
  

Non Performing Loans (NPL %)

9.8%

 

8.4%

  

Return on average shareholders' equity (%)

3.9%

 

5.2%

  

Return on assets (%)

1.3%

 

1.8%

  

Common Equity Tier 1 (CET 1 %)

21.8%

 

24.6%

      

Other

 

Client satisfaction (NPS score)

75.5

70.0

69.5

  

Employee engagement (score)

7.4

8.0

7.4

  

Realized delivery on project portfolio (%)

87%

85%

n/a

  • 1 Scope of the target is limited to a sub-set of 40 new clients with an A or B+ E&S risk category or those supported by a corporate governance specialist that were contracted in 2017 or 2018, where FMO was in the lead.
  • 2 In 2019 we introduced this new human rights indicator. For years we have performed E&S due diligence, including human rights, for all high E&S risk clients. At year-end 2019, for 308 clients in our portfolio E&S due diligence including human rights was performed. Of these 308 clients, the majority was already in our portfolio per year-end 2018. We are unable to differentiate the comparative figure for the portfolio per year-end 2018. Please refer to 'Our investment process' to read how we have strengthened the human rights lens in our due diligence practices in recent years.