Connectivity table

The connectivity table links the material topics to our strategy, KPIs, targets, and performance and indicates which section(s) in the annual report cover each topic. Note that for some indicators we have not set a target. For these we only report our performance over the past two years.

We have not (yet) identified an indicator for the material topic: ‘Community investment and engagement’. Community investment and engagement is embedded within our investment process and achieved in more than one way. We integrate stakeholder considerations and information, based on a meaningful consultation with stakeholders (including affected communities, in line with the IFC Performance Standards), in investment and monitoring decisions, which we believe will further contribute to the quality and positive impact of FMO’s investments, as well as community support. Part of this is covered by our ESG performance monitoring (ESG performance, E&S performance gaps) that is reported in the 'ESG performance' section. More information on the material topics can be found in the chapters 'Our investment process', 'Performance against our strategy', 'Lessons learned' and 'Materiality assessment and stakeholder engagement'.

Mission: We enable entrepreneurs to increase inclusive and sustainable prosperity
		Target	Performance
Key performance indicator	Material topic	2023	2023	2022
SDG 8 - Decent work & economic growth
Total committed portfolio (€ mln)*, of which:	Productive employment & decent work for all and inclusive & sustainable economic growth – workers in the value chain	14,000	13,181	13,238
FMO (€ mln)		9,300	9,071	8,934
Public funds (€ mln)		1,700	1,386	1,401
Direct mobilized funds (€ mln)		3,000	2,724	2,903
Total new investments(€ mln)*, of which:	Idem	3,080	2,695	2,423
FMO (€ mln)		2,175	1,909	1,813
Public funds (€ mln)		330	258	153
Direct mobilized funds (€ mln)		575	528	457
Nr. of total jobs supported (in thousands)**	Idem		990	910
SDG 10 - Reduced inequalities
RI-labelled total committed portfolio (€ mln)	Reduced inequalities	4,900	4,301	4,453
RI-labelled total new investments (€ mln)	Idem	1,240	1,140	810
SDG 13 - Climate action
Green-labelled total committed portfolio (€ mln)	Climate change	4,900	4,749	4,427
Green-labelled total new investments (€ mln)	Idem	1,405	1,091	1,003
Total financed absolute GHG emissions (in ktCO₂e)**	Idem		8,403	8,093
Total financed avoided GHG emissions (in ktCO₂e)**	Idem		2,061	1,735
Other SDGs (3, 5, 8, 10, 12, 13, 14, 15)
Financing for women-owned or women-led SMEs (€ mln)	Gender equality – FMO’s customers and workers in the value chain		351	199
ESG performance target (% of risks managed)	Strong governance and high ESG standards – FMO customers; Biodiversity; Pollution; Water resources	90	91	93
Nr. of new admissible complaints received	Human rights		0	1
Nr. of customers in portfolio for which human rights were assessed during due diligence	Idem		299	293
Customer and market support
Total development contributions (€ mln)	-		14	16
Customer satisfaction (NPS score)***	-		71	71
Organizational developments
Employee engagement score	Employee development, engagement, health and well-being – FMO’s workforce		7.5	7.3
Gender diversity: % women in the workforce	Diverse and inclusive organization – FMO’s workforce		53	52
Gender diversity: % women in management positions****	Idem		47	44
Realized delivery on project portfolio (%)		85	81	85
Business integrity
Score in latest Transparency Benchmark	Responsible, compliant, transparent, and accountable banking		91	87
Nr. of alleged employee-related integrity issues	Idem		1	2
Nr. of new alleged customer-related integrity issues	Idem		5	4
Nr. of alleged customer-related integrity issues closed	Idem		1	8
Financial performance
Statement of profit or loss
Operating income (€ mln)	Maintaining financial sustainability		251	338
Operating expenses (€ mln)	Idem		178	152
Impairments (€ mln)	Idem		-40	-143
Net profit(/loss) (€ mln)	Idem	85	65	1
Underlying net profit(/loss) (€ mln)	Idem		125	-79
Statement of financial position
Total assets (€ mln)	Idem		10,282	9,900
Shareholders' equity (€ mln)	Idem		3,513	3,448
Debentures & notes (€ mln)	Idem		6,061	5,572
Ratios at end of period
Non-performing exposures (%)*	Idem		9.8	11.9
Return on average shareholders' equity (%)*	Idem		1.9	0
Return on assets (%)*	Idem		0.6	0
Common Equity Tier 1 (%)*	Idem		22.0	23.8

* This is an alternative performance measure (APM) that is not included in the financial statements. Further details on APMs are provided in the chapter ‘How we report’.

** The comparative figure for this indicator has been adjusted to include direct mobilized funds.

*** FMO conducts a customer satisfaction survey every two years. The customer NPS reported for 2023 is based on the 2022 customer satisfaction survey. Results are therefore the same as reported in 2022.

**** The comparative figure for this indicator has been adjusted to reflect the change in methodology to exclude ad interim managers.